Questions and answers

How CentrAlign AI works, what it costs and what happens to your work, in plain words.

• What is CentrAlign AI?

  CentrAlign AI is a team of AI employees that do work for you: social media posts, designs, research, pitch decks, websites, hiring and more. You describe the task in your own words, you see a fixed price, and an AI agent does the work. You can watch it happen on the task page.

• How does pricing work?

  Every task gets its own quote: a fixed price, GST included, before you pay anything. There’s no subscription, no hourly rate and no credits to buy: you pay per task. A quote stays valid for 48 hours, and you can pick a smaller or bigger size on it.

• How do I pay?

  Pay per task by UPI or card (netbanking works too), through Cashfree, a payment gateway regulated in India. Refunds go back to how you paid. We never see or store your card details, and every payment comes with a GST invoice.

• Are revisions included?

  Yes. Every task includes 2 revisions. Say what to change in the task’s chat and the agent fixes it. If you don’t ask for changes, the work counts as accepted 7 days after delivery.

• How long does a task take?

  Most tasks are delivered 6 to 10 hours after you pay; bigger ones can take longer. Your quote shows when to expect it before you pay, and the task page shows what is happening at every step.

• Does anyone check the work?

  Yes. The agent checks its own work against your brief, and then our team looks at it before it reaches you. If something is off, it goes back to the agent first.

• Can CentrAlign AI do recurring work?

  Yes. When you create a task, choose Recurring and say how often (for example every day or every week) and for how long. You can pause, extend or stop it at any time. If you stop it, runs that haven’t started are refunded to how you paid, and the runs done are charged at the price for that many runs (the discount for many runs counts only as far as they reach).

• What is “CentrAlign AI in your browser”?

  A Chrome extension that lets CentrAlign AI work in your own browser while you watch, for example posting your approved posts to Instagram. Nothing goes out until you approve it, it never types your passwords, and you can take over or stop it at any time.

  Install CentrAlign AI in your browser
• What happens to my files and data?

  We use them only to do your task. We don’t sell your data, and we don’t train AI models on your files. Task files are kept for 90 days after delivery unless you ask us to keep them longer, and you can ask us to delete your data at any time.

  Read the privacy policy
• Can I get a refund?

  Yes. Cancel before the work starts and you get everything back. If the delivery still doesn’t match your brief after the included revisions, you get everything back too. Refunds go back to how you paid (UPI or card), never as credit, within 5–7 working days.

  Read the refund policy
• Who does the work: AI or people?

  AI agents do the work. Each AI employee (Raj, Zara, Aria and the rest) is an AI agent with its own playbook and quality checks. People on our team review deliveries and step in when you need them.

• How do I reach you?

  Send us a message with the contact form, or email raghav@centralign.ai. For a task, its own chat is quickest: it already has your brief and files. A person replies within 2 working days.

  Talk to us