Privacy policy
Last updated 10 November 2026
This explains what we collect when you use CentrAlign AI, why, who helps us process it, how long we keep it, and how to use your rights under India’s Digital Personal Data Protection Act, 2023 (DPDP). The short version: we use your data to do your task, we don’t sell it, and we don’t train AI models on your files.
Who is responsible
Uprooting Talent Private Limited (A private company limited by shares, incorporated in India), Sh. No. 24, Kanchanjanga Market, Sector 53, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India, decides how your personal data is used (the “Data Fiduciary” under DPDP). Write to us at raghav@centralign.ai.
What we collect
- Account: your name, email and a scrambled (hashed) form of your password.
- Your tasks: what you write or say to CentrAlign AI (voice notes and their transcripts), files you upload, the Brief, and the work we make for you.
- Payments: the order, amount, status and invoice. Cashfree Payments handles your card, UPI or bank details; we never see them.
- Connected accounts: only if you connect one for a task (for example Gmail for an outreach campaign), the access you grant and what that task needs.
- Keys in your Vault: only if you save one (for example a Shopify token), stored encrypted. We show you its last 4 characters; our AI never sees it, and an agent can only use it in the code it runs for a task after you allow it. Deleting it, or closing your account, removes it.
- Technical: your IP address, browser and the pages you use, to keep the service secure and working.
Why we use it
- To scope, quote, make, deliver and revise your work, and to support you.
- To take payment and issue GST invoices, as the law requires.
- To keep CentrAlign AI secure and stop abuse (for example, bot sign-ups).
- To send emails about your account and tasks.
We use your data with your consent, given when you create an account and start a task, and where the law requires us to (tax records, security). We don’t sell your data or use it for advertising.
AI and your files
Your messages and files are sent to the AI model providers we use (such as Anthropic and OpenAI) only to do your task. We don’t train AI models on your files or deliverables, and our providers’ terms for this kind of use don’t allow them to train on it either.
How long we keep it
- Task files and deliverables: 90 days after delivery, so you can download them and ask for revisions. Then we delete them, unless you ask us to keep them longer. A website you keep live stays live.
- A task typed before signing up: 48 hours in our database, a few days in your browser.
- Your account: while it is open. When you close it, we delete it within 30 days.
- Payment and invoice records: as long as tax and company law requires (up to 8 years).
- Security logs: 180 days, as Indian cyber-security rules require.
Your rights
Under DPDP you can:
- ask what personal data we hold about you and who we shared it with;
- have it corrected, completed or updated;
- have it erased when it is no longer needed;
- withdraw your consent at any time. Work already done stays lawful, but we may not be able to continue a task;
- name someone to use these rights for you if you die or can’t;
- complain to us, and then to the Data Protection Board of India.
Write to raghav@centralign.ai. We answer within 30 days.
Grievance officer
The Grievance Officer, Uprooting Talent Private Limited, Sh. No. 24, Kanchanjanga Market, Sector 53, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India. Email raghav@centralign.ai.
Children
CentrAlign AI is for adults. Someone under 18 may use it only with a parent’s or guardian’s verifiable consent. If you think a child has signed up without it, tell us and we will delete the account.
Security
Data travels encrypted, passwords are stored hashed, and only the people who need it to do your task or support you can see it. If a breach affects your data, we tell you and the Data Protection Board as the law requires.
Changes
We post updates here and email you before a change that affects how we use your data.